Privacy Policy

1. Introduction

At MP Hospital & Trauma Centre (formerly Maxx Hospital), we value your trust and are committed to protecting your privacy and medical confidentiality. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (mphospital.in), request a doctor consultation, or engage with our clinical and surgical healthcare services.

2. Information We Collect

• Personal & Patient Information: Name, contact number, email address, age, location, and health symptoms or medical inquiries you provide via appointment, consultation, or contact forms.
• Technical Information: IP address, browser type, device details, and site usage metrics to ensure reliable online booking and fast access.
• Cookies: Session tokens and browsing preferences to deliver a smooth user experience.

3. How We Use Your Information

Your information is used strictly to:

• Coordinate and confirm OPD doctor appointments with Dr. Abhishek Jain and clinical specialists.
• Respond to emergency trauma queries, ambulance requests, and mediclaim / cashless TPA pre-authorizations.
• Comply with clinical governance, patient record maintenance, and Indian healthcare regulatory standards.

4. Patient Confidentiality & Data Security

We adhere strictly to medical ethics and patient confidentiality standards. We implement industry-standard electronic, physical, and procedural safeguards to secure patient records and personal details against unauthorized access.

5. Sharing of Information

We do not sell, rent, or trade your personal health data. Information is shared only with authorized attending doctors, hospital care coordinators, approved insurance/TPA desks (with your consent), or as legally mandated by government health authorities.

6. Contact Us

For questions regarding this policy or to request data removal, please reach out directly:

Email: info@mphospital.in
Phone: 0761-2626123
Address: 1/1, High Court Road / Dr. Radha Krishnan Chowk, Beoharbagh, Near Ghamapur Chowk (Beside Beoharbagh Petrol Pump, Opposite Modern X-Ray Pathology Centre), Jabalpur, Madhya Pradesh 482001